GACCS Framework
"This is just a marketing brief that I recommend you do before you make anything big in marketing or do any big projects." - Emily Kramer
What It Is
A lightweight planning document for marketing initiatives that ensures alignment before work begins. GACCS stands for:
- Goals - What are we trying to achieve?
- Audience - Who are we trying to reach?
- Creative - What unique angle or content will we create?
- Channels - How will we distribute this?
- Stakeholders - Who's the DRI and who needs to weigh in?
The framework prevents the common failure mode of marketing teams sharing finished work (like a blog post for a product launch) only to hear "this is the wrong audience" or "this misses the point." By sharing the brief upfront, you get buy-in early and move faster later.
How It Works
G - Goals
Define what success looks like with measurable outcomes:
- Traffic, signups, conversions
- Pipeline influenced
- Brand awareness metrics
- Specific launch objectives
Avoid activity goals like "write 10 blog posts." Goals should measure impact, not output.
A - Audience
Specify who you're trying to reach:
- Target persona(s)
- Stage in their journey
- Pain points being addressed
- Why they should care
C - Creative (First C)
The unique angle that makes this stand out:
- High-level messaging approach
- What makes this different from competitors
- Key value propositions
- Tone and style direction
C - Channels (Second C)
How you'll get this in front of the audience:
- Distribution plan (email, social, paid, SEO, etc.)
- Channel-specific adaptations
- Timeline and cadence
- Budget allocation
S - Stakeholders
Who's involved and what's their role:
- DRI (Directly Responsible Individual) - Who owns success?
- Contributors - Who's doing the work?
- Approvers - Who needs to sign off?
- Informed - Who should know but doesn't need to weigh in?
Include product people, sales, and other cross-functional partners here.
How to Apply It
Before any significant marketing initiative: Create a GACCS doc before starting work. "Significant" = anything that will take more than a few hours or involve multiple people.
For product launches:
- Product manager shares what's being built and why
- Marketing comes back with the GACCS
- Product reviews and provides feedback on audience, messaging, channels
- Alignment happens BEFORE creative work begins
Share at the right level: GACCS is high-level strategy, not detailed execution. It should fit on one page. Don't include full copy or detailed designs—those come after alignment.
Update as you learn: If the strategy shifts during execution, update the GACCS and re-share with stakeholders. It's a living document until launch.
When to Use It
- Product launches - Align marketing and product before creating launch assets
- Content campaigns - Get buy-in on a content series before writing
- Brand initiatives - Align on big-picture direction before design work
- Any cross-functional marketing project - Ensure everyone's on the same page
Source
- Guest: Emily Kramer
- Episode: "How to build a powerful marketing machine"
- Key Discussion: (00:44:17) - Introduction and walkthrough of the GACCS framework
- YouTube: Watch on YouTube
Related Frameworks
- Working Backwards / PR-FAQ - Amazon's approach to starting with the customer outcome
- Discover, Discuss, Decide - Only discussion belongs in meetings
- AORs (Areas of Responsibility) - Clear ownership across teams